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Webmail Instructions

GCC provides a free Office 365 account to students. All GCC students must activate and USE their college email as the primary method of official communication from the college.

Logging In

First-Time Users

  • Log-in to myCommNet to retrieve your new student email address
  • Click on the Student tab. Your email address will appear in the "Student Email Channel". 

Continuing Users

  • Access Office 365 at portal.microsoftonline.com or by following the link to the right of this page.
  • Students may login using their CCC NetID  (i.e., ########@student.commnet.edu) and password. Do not use your student email address.
  • You will be prompted to "sign in at student.commnet.edu". Click on the link "Sign in..."
  • Type in your NetID username and password in the popup box, and click OK.
  • You are now ready to use your student webmail account.

Click on the "Instructions" button on the right for more information.

Troubleshooting Your Log-In

If you are having trouble logging in, you might try logging into my.CommNet.edu first, and then use the link within the portal to access the student email login page.

Your New Email Address

A student’s email address will be in the form of “.” The “prefix” will consist of the first letter of a student’s first name + first four letters of a last name + 4-digit numeric number (i.e., “” for John Smith). Students will be able to look up their email address in myCommNet or using the NetID Lookup Utility.
 
Starting January 1, 2013, the “preferred email address” in Banner for students will be reset to “mail.ct.edu”. After that, students will not be able to change the preferred email address within myCommNet portal. The switch should be transparent and have no impact on day-to-day operation.

Your Office 365 Account Includes FREE 

  • Exchange Online—the student email account, and will be the official communication channel between the student and the campus.

Mobile Settings

IPad/IPhone Settings:

Note: Before adding your Office365 email, you must set a passcode for your cellphone.
 
  • Settings
  • Click on: Mail, Contacts
  • Click on: Add an Account
  • Select: Microsoft Exchange
  • Enter your email: Office 365 email address (i.e., )
  • Enter password (MyCommNet password)
  • In the Server Field type in: m.outlook.com
  • Domain: (leave this blank)
  • Username: (full NetID username) e.g.,
  • Password: MyCommNet password
  • Description: Leave this blank
  • Click on: Next
  • Click on: Save
Your Gateway email account is now set up on your mobile device.
 

Android Settings

Note: Before adding your Office365 email, you must set a passcode for your cellphone.
 
  • Settings
  • Click on: Add account
  • Select: Corporate or MS Exchange
  • Enter your email: Office 365 email address (i.e., )
  • Enter Password: MyCommNet password 
  • Click on: Next
  • Type your NetID in the field designated “User Name” (e.g., )
  • In the Server Field type in: Pod51018.outlook.com
  • Select: Secure SLL
  • Click on: Activate
 
Your Gateway email account is now set up on your mobile device.

Support

Student Email/Office 365 Technical Support Information

The GCC Help Desk can answer questions related to your initial access when you are setting up your student email account.  (203) 285-2040 
 
Important!! Our Department can only support phones that we provide. We offer limited support to personally-owned electronic devices. We can only assist with accessing the Wi-Fi and Email.