The Conflict Resolution will provide specific skills for managing and preventing workplace disputes. Students will developK the following core skills:

• Problem Solving
• Reacting to difficult conversations
• Managing Perceptions
• Verbal and non-verbal communication

5 Sessions | CRN 2050 CEU 1.5

Monday & Wednesday, January 30 - February 13 6:00 PM - 9:00 PM - N006 - TRAD

This course is part of the Business Professional Certificate program.