General Information

Refunds are automatically paid by check to the student at the end of the official Add/Drop period, after financial aid has been dispersed, unless the student directs the Bursar's Office otherwise. Checks are processed in Hartford and mailed to the student's permanent mailing address on file at the Records Office. Please verify your address when reducing your course load.

Courses Cancelled by the College

If the College cancels a course, a full refund of all charges (except Application Fee) will be issued, unless the student selects a replacement course. Students who don’t select a replacement course will be sent a refund check via mail within forty-five (45) days.

Return of Title IV Funds

The College maintains a fair and equitable refund policy as mandated by the U.S. Department of Education regulations. These refund and repayment rules apply only to students who withdraw completely and/or otherwise fail to complete the current period of enrollment. Please refer to the appropriate section in this catalog or speak with a Financial Aid Officer for more details.

Armed Service Enlistment

One hundred percent (100%) refund of Tuition and Fees will be granted to any student who enters the Armed Services before earning degree credit in any semester, provided that he/she submits, in writing, a notice of withdrawal and a certified copy of enlistment papers.

Tuition & Fee Refunding Rules & Installment Plan Adjustments

***Please Note*** Beginning in the Fall 2017 semester, all students will be charged a non-refundable transportation fee. This will allow unlimited access to Connecticut commuter rail and all buses across the state. Lab and Studio fees will no longer be charged. These fees will be replaced by a Materials Fee. Supplemental course fees will be charged for courses that are a high cost to the college, provide more content than a typical course, and have considerable material requirements.

College Service, Student Activity, Installment Plan, Application, Transportation, Installment Plan Enrollment, Late Payment, and Late Registration fees are nonrefundable.

Clinical Fees are nonrefundable unless a student completely withdraws or is not enrolled in any credit course at the end of the official add/drop period. For Allied Health and Personal Liability Insurance Fees, a curriculum change must be filed prior to the start of the term to be eligible for a refund of Allied Health/Nursing program and Personal Liability Insurance fees.

Tuition, Material, & Supplemental Course Fees

The student must officially withdraw either online or in the Records Office according to the schedule below to be eligible for a refund or a reduction of Installment Plan Charges:

  • If the student completely drops from classes prior to the first day of the semester, a 100% refund of Tuition, Material, and Supplemental fees will be granted.
  • If the student completely drops from classes on the 1st day through the 14th calendar day of the semester, a 50% refund of Tuition Material, and Supplemental fees will be granted.
  • If the student completely or partially withdraws from classes after the first fourteen (14) calendar days of the semester, NO refund of Tuition, Material, and Supplemental fees will be granted.
  • If the student partially drops from classes on the 1st day through the 14th calendar day of the semester, a refund will be granted in the amount of 50% of the difference in Tuition, Material, and Supplemental fees between the original and revised schedules.

Please refer to the refunding table printed in the College Schedule for specific withdrawal deadlines applicable to abbreviated courses.

Extension Credit Fees

Extension fees are charged for non-credit courses offered throughout the year by the Division of Workforce Development and Continuing Education, and credit courses during Summer and Winter intersessions.


Policy Appeal Procedures

Students are required to officially drop/withdraw prior to submitting an appeal. Appeals will only be considered for the following extraordinary circumstances: severe illness documented by a physician’s certificate, documented administrative error by the college, or military transfer documented by a copy of transfer orders. The following circumstances will not be considered: changes in employment situation, inability to transfer course, normal illness, transportation issues, poor decision or change of mind by the student regarding course selection, or dissatisfaction with course content or instructor.


All appeals must be submitted in writing to the Refund Appeals Coordinator and include Banner I.D., contact information, and appropriate documentation. Appeals must be received within ten (10) days of the official withdrawal date of the course to be considered. Please fill out the attached Tuition Refund Appeal Form and mail or email the completed form to:

Refund Appeals Coordinator
Gateway Community College Business Office
20 Church Street, New Haven, CT 06510
or e-mail