Business Office Technology Customer Services Technology Certificate


This program prepares students for entry-level customer service representative positions. It provides training in the computer, communication, and interpersonal skills required for customer contact that lead to customer satisfaction and an improved professional image. This program provides a foundation for job opportunities at telephone companies, collection agencies, credit bureaus, public utilities, and more. 


For more information contact:


Sheri Valentin
Program Coordinator
(203) 285-2169


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